Customer care
Something not quite right?
Tell us what happened and attach a few photos. We take it from there — mediating directly with the supplier so you don’t have to.
One business day
A named human replies within 24 hours, with a plan — not an auto-response.
We mediate for you
Enza contacts the supplier directly with your photos and case notes. You never argue with anyone.
Made whole, always
Repair, replacement, or refund — whichever is right. Your exclusive pricing is honored on every resolution.